Verified means a clear yes
An order is marked Verified only when the buyer clearly confirms it. Unclear answers stay unverified for your team to review.
Control room
Recovery control room — COD, cart & NDR dashboard
See how Recover Agent tracks COD verification, abandoned checkout recovery, and NDR re-attempts in one control room built for Indian Shopify and WooCommerce brands.
Case study · live data
A men’s apparel D2C brand, last 30 days.
Every COD order got a call before dispatch. Here is what came out of those calls, straight from their RecoverAgent dashboard.
RTO cost avoided in 30 days₹0126 unwanted orders never shipped, at ₹350 per returned order
The same agent also worked 1,000 abandoned checkouts and 338 failed deliveries that month.
COD orders called0
- Verified and shipped581 74%Buyer clearly confirmed on the call
- Stopped before shipping126 16%Buyer cancelled or did not want the order
- Duplicate orders caught16 2%Repeat COD orders from the same number
- Escalated to your team62 8%Needed a human decision, sent with full context
Brand name withheld. Results from one store; yours will differ.
WhatsApp Agent
Every buyer reply lands in one team inbox.
Calls and WhatsApp work together. Follow-ups go out automatically, and when a buyer replies your team sees the chat with their Shopify orders right beside it.
Inbox 4
RRohit S.WhatsApp
Template · COD follow-up
Hi Rohit 👋 We couldn’t reach you to confirm your COD order. Please call us back to confirm, otherwise the order may be cancelled.10:41
Sorry I was driving. Ok, I will call back10:43
- Automatic follow-ups when a call is not answered
- Shared inbox for your whole team
- Broadcasts and automated flows
Sample conversations for illustration.
Safe for your brand
Built so your ops team can trust it.
Quiet hours
Set the hours when buyers should not be called. Orders placed then wait in a queue and are called once the window ends.
Up to 3 retries
If a buyer does not pick up, the call is retried at the gaps you choose, and a WhatsApp nudge can go out between attempts.
Duplicate orders caught
Repeat COD orders from the same number are flagged before anyone ships twice.
Human handoff
Anything the AI should not handle goes to your team as an escalation, with the full context.
Every call recorded
Listen to any call from the dashboard whenever you want to check what was said.
Calls in 6 languagesBuyers hear their own language, not a robot reading a script.
- HelloEnglish
- नमस्तेHindi
- வணக்கம்Tamil
- నమస్కారంTelugu
- ನಮಸ್ಕಾರKannada
- നമസ്കാരംMalayalam
Start today
See your RTO drop on your own orders, free for 14 days.
- AI calls on your real COD orders
- WhatsApp follow-up and full dashboard
- Results reviewed with you on day 14
- Zero setup fee · No annual lock-in
Live walkthrough
See Recover Agent recover an order live.
Bring your current COD volume and RTO problem. We'll show you exactly where Recover Agent can intervene, using your numbers, not a deck.