COD verification
Stop risky COD orders
AI calls customers before shipping, confirms purchase intent and helps prevent fake or unwanted COD orders from becoming RTOs.
Confirm purchase intent and address before dispatch.
Send confirmed orders to fulfilment review; flag cancellations and exceptions.
Connect your store and agree dispatch cutoffs, retry rules and hold decisions.
The part every founder asks about first
"Will my customer hang up on a robot?"
Fair question. Press play — this is a recorded call in Hindi, not a chat transcript. Switch the journey to hear how each recovery flow sounds.
Call recording · HindiOutbound · COD verify · #3410-9928
Ready00:00 / 01:00
Above recording is in Hindi.
Our AI agent can speak in Tamil, Telugu, Malayalam, Kannada and English
01
It talks like the neighbourhood, not the boardroom
Recording above is in Hindi. Live agents also speak English, Tamil, Telugu, Malayalam, and Kannada — the code-mixing your buyers use, not textbook translation.
02
It works before fulfilment
Run confirmation against your configured timing so the outcome is available before an avoidable COD shipment moves forward.
03
Every outcome becomes operational data
COD CONFIRMED, CANCELLED, UNREACHABLE, or converted-to-prepaid is saved in the recovery dashboard and routed to configured store workflows where connected.
04
A hang-up is also an answer
Unanswered calls are marked unreachable. Your team chooses retries, WhatsApp follow-up and fulfilment review rules.